Finding the best garage repair service in your area can be a daunting task. There are so many options and it’s hard to know who to trust.
And when you need to fix the problem fast, trying to find good garage door service in an efficient way can feel overwhelming.
In this article, we will discuss some tips to help you find professionals that can get the job done right!
Recommendations
First, ask friends and family if they can recommend any experienced garage door specialists. Sometimes asking people you know is the best way to find good quality professionals!
Chances are, one of your uncles or neighbors has needed garage door maintenance in the past, and they are probably more than willing to offer you some guidance on local garage door services.
You may even want to consider asking them for quotes they got for service or replacement if the company did a great job. That way you can start scoping out what a reasonable price is and feel confident getting other quotes.
Online Reviews
Next, check online reviews!
Most garage repair companies have an online presence, so it’s a safe bet to check what people are saying about them online. This can be a great way to learn if the repair company that you’re considering hiring will do good work for you or not.
Before you commit to garage door services, you want to know things like:
- How long has the company been in the garage door business?
- Which companies have a record of being on time?
- Which companies can do a same-day service call?
- Which companies do garage door repair and garage door installation?
- Are they locally owned?
- Who are the other competitors in the area?
- Can they just get me a new garage door opener?
- Which companies offer free estimates?
There are two ways to go about getting your questions answered, depending on if you know the name of the company you might want to work with, or if you’re starting from scratch.
If You Have a Head Start
To check online reviews of a company you already know, simply use the web browser on your computer or mobile device to search the name of the company like, “Overhead Door Company Puget Sound.”
Notice that we put the name of the area along with the company name. This is important so you only get companies who do residential garage doors in your area, or if the company you’re interested in is a chain with many locations.
You’ll also want to put a keyword like “reviews” after the name of the company and your city, so your browser knows you want to see that particular company’s ratings.
From there, your search engine will bring up the star rating of the garage door services in the Puget Sound area, and allow you to read through the reviews past customers left online.
Many of the questions we asked earlier get answered in customer reviews. If they don’t, you may have to make a phone call, but start with the reviews first to save yourself time and hassle.
Starting From Scratch
If you don’t know the name of any garage door repair companies and you have no idea where to start, go to your web browser again, and type in a few keywords like “best garage door repair Puget Sound,” or, “garage door repair services greater Puyallup area.”
This will bring up a list of garage door services in your area in order of the best service ratings.
From there, you can click through the names of companies, and their reviews and star ratings will appear as well.
BBB
When you’re hiring repair services, don’t forget to check if they are accredited by the Better Business Bureau!
What is the Better Business Bureau?
The BBB is a nonprofit that helps consumers find reliable services and companies in their area. The purpose is to hold companies accountable and give people easy access to valuable information.
How to Find the BBB Rating
To find the company’s rating, search the company name followed by “‘BBB” in your browser, and one of the first results should bring you to the BBB’s website.
There you’ll find the company’s rating, and you can read through any complaints that customers filed with the BBB against the company.
Garage door repair professionals should have a good track record and be easy to work with.
Many major brands with vast experience will be listed on the BBB website because they are very established and have done a lot of sales in the area.
No BBB Rating
If the company you’re looking at doesn’t have a BBB rating, that’s okay. It’s really just an extra, more formal, review. If they have one, read through it. If they don’t, it’s not necessarily a cause to move away from the company.
Search Garage Doors on Home Services Finders
There are many sites like Angi.com that do pretty much all the work for you to find a reputable service provider.
Home services sites take things like your location, service needs, and customer reviews into consideration and give you a shortlist of top-tier professionals.
This is a great way to find what you’re looking for quickly and reliably.
Red Flags
Along with ways to look for good signs about the credibility of a garage door business, we’d also like to share a couple of red flags to look out for when you’re conducting your search.
Low Prices
If you call for multiple estimates and one of the company’s bids seems suspiciously low, you might want to step lightly.
Sometimes businesses care more about the fast cash and turning jobs than actually getting you the perfect garage door.
No Online Presence
Nowadays it would be very strange for a company to not have an online presence. If you see signs posted around town for garage repair, but they don’t have an online platform for you to review their services, that should be a red flag.
No Company Name
Sometimes people will advertise services without even having a company name. If they don’t have a company name then they aren’t registered anywhere, and they probably aren’t covered by any liability insurance. That leaves you open to bad possibilities.
No Physical Address
If the company you’re considering doesn’t have an address, that should be a major red flag for you. The easiest way to find the address is by typing the company name into Google. If there is an address, it will be listed right there for you.
Fake Address
Also, be aware that the address provided might be fraudulent. If the service seems sketchy, type the address into Google Maps and see what comes up. If it’s a gas station or a library, then something isn’t right.
Fake Service Offerings
Moreover, if they do have a website but it seems really sparse, and there are no reviews anywhere on the internet, be careful.
Anyone can make a fake website.
Sometimes the site asks you for money or personal information, and you don’t want to give away any of that if it seems sketchy or unnecessary.
Final Thoughts
The biggest thing to keep in mind when searching for garage door repair services is just to use common sense.
If you can learn how to navigate the internet to look at reviews, ratings, and company websites, we’re confident you’ll be able to tell the good companies from the bad.
If you know which company you’re interested in using, then don’t forget to be specific in your search by entering keywords like, “Overhead Door Company Puget Sound reviews.”
If you need to find a company, type in keywords like, “best garage door repair companies Puget Sound.”
This will narrow your search right away and give you the best chance of finding great service quickly.
